True, multi-vendor repair.
Besides money, what will it save you?
Maximising the performance of your capital investment is so obvious it barely deserves to come under the heading of ‘good business sense’. So why is the ‘junk it if it blinks’ mentality so prevalent in IT?
It isn’t at ASM. At the heart of our logistics centre is a purpose-built engineering department.
It has direct, secure access to our stock of over 250,000 spares. It has true, multi-vendor capability with parts from every major manufacturer, as well as tiny, highly specialised manufacturers. And, most importantly of all, it has a formidable team of manufacturer-trained technical engineers with inside knowledge of computer desktops, notebooks, servers, printers, ATMs, displays, storage and networking equipment.
So we don’t cherry pick our challenges. We offer you a truly complete IT repair service.
And then there is the system
To speed the through-put of your job, we developed our own workshop manager software. The name speaks for itself. Once your equipment is logged into our secure area - and onto the system – its service history, warranty information and repair progress can all be tracked in detail. You can even follow the procedure remotely with web-enabled software and structured reporting.It all helps achieve faster turnaround and stricter quality control throughout the repair cycle.
So what will we save you?
Money obviously. Time, definitely. And machine downtime, certainly. But we’ll also save you that horrible feeling that you’re throwing your capital investment into a skip, every time you junk a piece of repairable kit.